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Buyer Love Letters... a thing of the past?

erin • Mar 21, 2022

Understanding Homebuyer Letters to Sellers in 2022

Homebuyer, "love letters" to Sellers, help buyers tell their personal story and elevate their offer to stand out to a Seller; these letters have been perceived to be especially important to Buyers when Buyers knew they’d assuredly be in multiple offer negotiations with a Seller. In the Fall of 2020, the National Association of REALTOR’s® issued a white paper (or legal briefing) to its members alerting us of the potential fair housing violation risk associated with home buyer letters to Sellers and, in effect, ending the process for educated REALTOR® professionals.


Why would a home buyer letter to a Seller be a fair housing risk? Buyers disclose personal information such as their family composition (think, whether they are expecting or how convenient the nearby school will be for their family), race (including a picture), religion (disclosing their delight about the nearby religious facility), age, gender, or national origin in those letters. All aforementioned factors are protected by Fair Housing and are not to be considered by a Seller when selecting their winning offer. Suppose a REALTOR® participates in delivering, writing, or sharing a home buyer letter to a Seller. In that case, that agent may have participated in Fair Housing discrimination and be subject to a significant fine. 


If you can’t write a homebuyer letter to the Seller to stand out, how do you become a successful buyer in this likely-to-be multiple offer market? 


Multiple offers in Montana:


Multiple offers are the norm today. I imagine you’ve heard the lore of saught-after properties receiving seventy-plus offers in today’s market. As a buyer, with limitations of resources, time, and other outlying criteria, how do you become the successful Buyer, especially when you know you don’t have the aid of a home buyer letter to help your offer stand out? Let’s explore other tools available to buyers today and why they may or may not work in Montana. 


Escalation Clauses:

Escalation clauses are utilized to offer “$” more than the next best offer without knowing the terms of the other offers pending negation. The phrasing used in escalation clauses is often “Buyer offers $10,000 more than the next best offer. Seller to provide a copy of the next best offer to the Buyer. Buyer has 5 hours from the notice of the next best offer to accept amended purchase price.” 


Why doesn’t this readily work in Montana?  Montana law does not allow a listing agent to disclose the name of a person making an offer or the amount or terms of an offer to other persons interested in making offers. Therefore, escalation clauses cannot function in Montana, as Buyers depend on the Seller instead to counter to the Buyer with terms acceptable to the Seller.  


This contractual limitation for buyers affords sellers multiple avenues to respond to offers, and buyers are now negotiating against “blue sky” when they present their initial offer. What do I mean by “blue sky?” You, as a buyer, have no idea what other potential buyers could have offered on the property. The listing asking price is commonly a starting point, and the final negotiated contract price is unpredictable. One of my Colorado agent friends told me that life is a bit easier for buyers in Colorado, as seller agents have the leniency to call all buying agents and ask if their buyers will. meet or beat that listing’s best offer price. Colorado buyers then can assess the playing field and discern whether the property has moved out of their negotiation range or if they can compete. Color me a bit jealous. 

Instead, for the last two years, my practice has been advising my clients to evaluate the property and offer the amount they know is their financial limit for this property. The amount that they know if someone else paid $1 more, my buyer would think, “you take it, you are crazy.” I don’t want my buyers to question whether you would have paid more for this opportunity for a second, and that internal litmus is our best tool to decipher a buyer’s ultimate top dollar. 

Seller Response Options:

Multiple Counter Offers are an interesting tool for Sellers. They allow a Seller to respond to various buyers with terms acceptable to the Seller, uniquely responsive to each buyer’s offer. Remember, offers have more conditions than just purchase price. Timeline, contingencies, and financing elements all compose the terms of an offer. 


Multiple Counter Offers are an interesting tool for Sellers. They allow a Seller to respond to various buyers with terms acceptable to the Seller, uniquely responsive to each buyer’s offer. Remember, offers have more conditions than just purchase price. Timeline, contingencies, and financing elements all compose the terms of an offer. 


Sellers, just like buyers, have specific goals. Each offer might have some terms that greatly appeal to the Seller and others that are less desirable. With a Multiple Counter Offer, the Seller can respond to each offer with the terms that appeal to the Seller, reflective to that Buyers offer. If the Buyer accepts the Multiple Counter Offer presented to them by the Seller, the deal is not yet ratified. The Seller has to counter-sign to ratify a Multiple Counter Offer. Remember, the Seller offered terms to multiple Buyers, who assumably all want the house. However, there is only one property to sell, so if every buyer accepted the Multiple Counter Offer, the Seller would still have the opportunity to select their most desirable offer. The specific language from The April 2019 Montana Association of REALTOR’s® Multiple Counter Offer form regarding the response process reads: 


“Seller is also making a counter offer(s) to another prospective buyer(s) on terms which may or may not be the same as in this Multiple Counter Offer. Acceptance of this Multiple Counter Offer by Buyer shall NOT be binding unless and until this Multiple Counter Offer is subsequently re-signed by Seller, as set forth below, and the re-signed copy is delivered in person, by mail or electronic means to the Buyer or Buyer's Broker/Salesperson within the time specified ("Final Acceptance").”


Are there risks in using a Multiple Counter Offer for the Seller? Yes. It is possible that all Buyers could elect to reject, or simply not respond to, the response drafted by the Seller for each Buyer, leaving the Seller with the property and no potential buyer. 


Sellers may elect instead to work with their seemingly most substantial offer first, instead of executing a Multiple Counter Offer.  When working with one offer at a time, Sellers select the offer they feel has the highest likelihood of success and the most desirable terms, leaving negotiations with additional buyers to be addressed later, if the need arises. This strategy renders the other buyers in-waiting, hoping for a chance to negotiate for that property, and assumes that the other buyers will, in fact, wait for their turn to negotiate.


Considering all the Seller’s choices, buyers must bring their strongest offer first, knowing that this offer may be their only chance to negotiate with the Seller. As mentioned before, buyers are dealing with "blue sky" when presenting their offer, of course considering what others may offer, and therefore each buyer must know their personal limit is for this property


Each buyer’s tipping point is individual. Today, historic tools, such as your agent advocate identifying comparable sales for you as the buyer and using that data to help you outline the framework of an offer acceptable to you, are now just a reference point. No longer are they the litmus for a property's value. The bids set the market in multiple offers, and appraisers consider the pricing war a strong market indicator when appraising the property. Further, Sellers are unlikely to accept offers subject to contract price appraisal in an escalation situation as they likely have other options not subject to appraisal. So, today there is not the framework of historic sales to fence the Seller into considering historic sold data as a strong driver of what their property can, or should, garner today.


Through much of my career, similar Gallatin Valley properties (location, size, and finish) sold within about $10,000 of one another. We knew that homes in Bozeman statistically sold within 1%-3% of their asking price, or languished on the market if they were overpriced. In 2021 that framework seemed to dissolve. Brackets, or the range of sold values for similar properties, expanded to be greater than $100,000, and the old saying from Whose Line is it Anyway began to echo in in my head every time I evaluated sold data; “Welcome to Whose Line is it Anyway, where the show’s made up, and the points (insert: prices) don’t matter.”


Advocacy First

Having explored the negotiation options available in Montana today, as a Buyer, you may wonder what tools you have to protect yourself? Information. The more you know, the better positioned you are to make the right decision for you and your needs. The real estate playing field has changed. Buyers are taking greater risk today to purchase property than historically necessary. The litmus of success when transacting in real estate today is just that: transacting in real estate; with the Bozeman Real Estate market continuing as a seller’s market, buyers are venturing into unknown waters. 


Our goal at HōM 406 is to ensure you have an advocate by your side to help you be educated every step of the way and alert to all your purchase and negotiation options in this dynamic market. With the armor of information, we will give you every tool in our quiver to ensure you can execute an informed purchase decision you are confident in, even when you feel like you are jumping off a pier in the process! Our experience and expertise are your lifeboats.

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